Skip over main navigation
  • Log in
  • Basket: (0 items)
Carers Trust Tyne and Wear
  • Facebook
  • Twitter
  • Youtube
  • Instagram
Donate
Menu
  • Who we are
    • About us
    • Find us
    • About Carers
    • Meet our team
    • Work for us
  • Our services
    • Young carer service
    • Active videos for young carers
      • Get Active with Christine
      • Yoga for Little Carers
      • Yoga for 8-12s
    • Care services
    • Purchasing services
    • Information for professionals
    • Contact us
    • Referral Forms
      • Adult Referral Form
      • Young Carers Referral Form for Professionals
      • Young Carers Self and Family Referral Form
  • Help and advice
    • Adult carers advice
    • Young carers advice
  • News
  • Stories
    • Share your story
    • Case studies
    • Adult Carer Stories
    • Young Carer Stories
    • Supporter Stories
    • Staff and Volunteer Stories
    • Share story form
      • Carers story
      • Supporter's story
      • Corporate partners story
  • Support us
    • Donate
    • Give to a project
    • Fundraise
      • Ways to fundraise
      • Set up a fundraising page
    • Volunteer
    • Corporate partnerships
    • Legacy giving
  • FAQs
  • Admin
    • Log in
  • Basket: (0 items)
  • faqs
  1. Our services
  2. Information for professionals

Frequently Asked Questions

The carer I want to refer doesn’t live in Gateshead but the person who has the care needs does. Can I still refer?

Information about which localities we can work in.

Expand

We can provide a service, but it would not be covered under our main contract with Gateshead Council. The carer would need to pay privately or via a direct payment if they have an individual budget.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter

Do you offer cleaning and help around the house?

Tasks that a care service could include

Expand

A Care Service can include almost any task that enables the carer to have a break. A Care Coordinator will discuss this during an assessment in the home and negotiate a care plan with the family. Click here to read more about what our Care Service can offer.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter

The person with care needs doesn’t live in Gateshead. Can they still receive a service?

Information about which localities we can work in.

Expand

We can provide a service, but it would not be covered under our main contract with Gateshead Council. The carer would need to pay privately or via a direct payment if they have an individual budget.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter

At what age do you stop working with young carers?

Information about the age of young and young adult carers that we work with.

Expand

We currently work with young carers until the reach 18. At some point after a young adult carer turns 17, we will offer them a Transition Assessment. This is an assessment of their needs as they become an adult and can include supporting them to access adult carer services.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter

What kind of support can you offer young carers?

Information about the services we offer to young carers.

Expand

We offer a range of support to young carers, including Young Carer Assessments; Transition Assessments; social activities; one-to-one and group emotional support; school drop-ins; practical workshops; access to funds; discount cards and newsletters. A young carer can be registered with the service and receive and assessment without having to access other parts of the service if they don’t want to.  Click here to find out more about our services for young carers.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter

Are there any health conditions that you are unable to provide care for?

Information about the disabilities and health conditions that we can support.

Expand

Every circumstance is assessed individually. There are no specific health conditions that we cannot support. However, we must assess the extent of care required and whether we have the capacity to provide it. We must also consider whether a person’s behaviour presents a danger to our staff.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter

How is the Care Service funded?

How are replacement care services paid for?

Expand

The Care Service is funded in several ways. We have a large contract with Gateshead Council to deliver carer relief services. We also deliver services based on individual small contracts with the Council. In some circumstances, a service may not be fully covered by our main contract but a social worker may apply for additional funds to pay for the service. If a person has chosen to have a personal budget from the Council, they can use this to pay for our services. Carers can also purchase our services privately.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter

Are there any age restrictions?

Information about the age of carers that we work with.

Expand

The Young Carer Service supports children and young people from age five until their 18th birthday. The Care Service can provide replacement care to give someone of any age a break from their caring role. While most people receiving this service are adults, we do provide care services to support young carers as well.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter

Can I make a referral on behalf of a carer?

Information about who can make a referral to our services

Expand

Yes. Anyone can make a referral on behalf of a carer if they have their permission.

If you’re a parent/guardian and want to refer your child as a young carer, please make sure they’re happy for you to do this. We can’t provide a service to a child or young person who doesn’t want it.

In some circumstances, a young carer would like support but does not want their parent/guardian  to know. This is not unusual. Illness and disability are a very private issues for many families. Children and young people can feel like they are breaking someone’s trust to talk about it. We cannot register a child or young person for a service without their parent/guardian’s permission. In some circumstances we can arrange to visit them in school, or they could attend one of our school drop-ins. If you believe someone is a young carer, we will always encourage you to gain the parent/guardian’s permission. By doing so, you could be helping them to get the support they need as well.

Published: 29th November, 2019

Author:

Share this page
  • Email
  • Facebook
  • Twitter
Back to top

Showing 10 of 9

Latest

  • Young Carer Service receives Lottery funding to Mark Her Majesty The Queen’s Platinum Jubilee

    Young Carer Service receives Lottery funding to Mark Her Majesty The Queen’s Platinum Jubilee

    We are extremely pleased to share that our Young Carer Service has been awarded a grant to put on our own community Platinum Jubilee party

  • Ant does the Great North Run

    Ant does the Great North Run

    I've worked at Carers Trust Tyne and Wear in various capacities for over 15 years and seen how lifechanging our services for carers can be

  • Young Carers Action Day 2022

    Young Carers Action Day 2022

    16th March is Young Carers Action Day. On Saturday 19th March we'll be celebrating in a big way so get your walking shoes on!

  • Making Christmas for Young Carers a Most Wonderful Time of the Year

    Making Christmas for Young Carers a Most Wonderful Time of the Year

    A huge thank you to our supporters for helping to make Christmas a bit more special.

Most read

  • About us

    About us

    Who we are and what we do

  • Who Are Carers?

    Who Are Carers?

    About Carers

  • Young Carer Wellbeing Fund

    Young Carer Wellbeing Fund

    Small grants for young carers to enable them to purchase breaks and items that relieve the caring role

  • We're Recruiting! Carer Support Workers

    We're Recruiting! Carer Support Workers

    We are currently hiring. Click here for information on becoming a Carer Support Worker.

  • Community-based support

    Community-based support

    We provide services to clients of all ages, all with very different health needs and abilities. There is no limitation regarding age, diagnosis or personal circumstance.

  • Your rights as an adult carer

    Your rights as an adult carer

    Your rights as an adult carer, including the right to a Carer's Assessments

  • Alfie's Story

    Alfie's Story

    The Covid-19 pandemic affected young carers in many different ways. Alfie is a young adult carer whose family experienced the virus firsthand.

  • Young Carer Assessments

    Young Carer Assessments

    We provide statutory Young Carer Assessments on behalf of Gateshead Council. They consider the impact that caring has on a young carer's life and what we can do to offer support.

  • Big Thank You to Johnsons for Supporting Young Carers Heading to Secondary School

    Big Thank You to Johnsons for Supporting Young Carers Heading to Secondary School

    Each year we try to find ways to support young carers as they make the transition from primary to secondary school. A simple but important part of this is providing a pack of useful stationary.

  • Chris Ramsey Gets Crafty with Young Carers for Children in Need

    Chris Ramsey Gets Crafty with Young Carers for Children in Need

    Comedian Chris Ramsey entertained a slightly different crowd when he met some of our young carers for an online craft activity.

Keep up to date with all the latest news, and campaigns!

  • Facebook
  • Twitter
  • Youtube
  • Instagram

Find us

Registered office:
The Old School, Smailes Lane,
Highfield, Rowlands Gill
NE39 2DB

Tel: 01207 549780
Email: [email protected]

Useful links

  • Contact us
  • FAQs
  • Work for us
  • Sitemap
  • Accessibility
  • Terms & Conditions
  • Privacy Policy
    

© Carers Trust Tyne and Wear 2021 - Charity No.1059917 (England and Wales)
Registered as a company limited by guarantee in England and Wales No.3245594