There are many other local and national services that offer help to children and young people. If you can't find the service you want, give the Young Carer Service a shout and we'll try to help.

Carer's Emergency Support Service (Gateshead)

This service enables carers to plan for emergencies and, should one happen, will provide up to 48 hours emergency support, which can be extended over a bank holiday.

Gateshead Carers’ Emergency Support Service


You can contact Childline about anything. Whatever your worry, it's better out than in. They're here to support you and help you find ways to cope.

Children and Young People’s Service (CYPS)

The Children and Young People’s Service provides supports children and young people aged 0-18 living in Newcastle and Gateshead who have mental health difficulties.

Crisis Team

The Crisis Resolution and Home Treatment Team are experienced mental health staff, including nurses, social workers, psychiatrists and pharmacy staff. They offer assessment and home treatment for people over 16 experiencing a mental health crisis, as an alternative to hospital admission. The team operates 24 hours a day 7 days a week but does not provide an ‘emergency’ service such as a 999 response.

Disability North

They provide a range of information, advice and support services relating to all aspects of disability. Their advice and support is free, confidential and impartial.

Ditch The Label

Support for young people aged 12-25 who are affected by bullying.

Early Help, Information, Advice and Guidance (IAG) Service

Gateshead's Early Help, Information, Advice and Guidance (IAG) service (formerly known as Connexions Gateshead) offer confidential advice and support services for 13-19 year olds. You can get help or support with further education, training, employment and apprenticeships.

Gateshead Talking Therapies

Gateshead Talking Therapies offer a free and confidential service for people aged 16 and over who are registered with a GP (Doctor) in Gateshead.  They provide a range of psychological therapies to help you feel better if you’re anxious, depressed, stressed or worried.

Kooth Online Emotional Support

Free, safe and anonymous online mental health support for young people.

NCS (National Citizen Service)

NCS is a life-changing programme in four phases open to all teenagers aged 15-17. It is designed to provide you with all sorts of new experiences.

Platform Gateshead

Specialist substance misuse services to under 18s, reducing risk, problematic substance misuse and further harm.


Streetwise provide a range of health and wellbeing support services for young people aged 11-25yrs.

The National Association For Children Of Alcoholics

They provide information, advice and support for everyone affected by a parent's drinking.

WEYES Counselling

Counselling services for 9 to 25 years olds to help with mental health issues.

Young Minds

Young Minds provide support and advice around mental health and issues such as anger, bullying, problems sleeping and problems at school

Young Sibs

Young Sibs is a website for children and young people who have a brother or sister who is disabled, has special educational needs or a serious long-term condition.

Youth Focus North East

Youth Focus North East is a regional youth work organisation which improves the lives of young people. They work alongside young people and professionals to develop responses to the biggest issues in the lives of young people, such as employment, loneliness and isolation, and health and wellbeing.

Visit or email [email protected] is for adult carers, with users aged 18 to 80+, with a focus on sharing knowledge and finding solidarity, backed by access to expert and authoritative welfare information.

Office of the Children’s Commissioner advice and assistance line

They can help with questions you have about your rights, welfare and safety.

Email: [email protected]

Freephone: 0800 528 0731

The phone number is free from a landline, but may cost from a mobile.
The phone line is open Monday to Friday, 9am to 5pm.