Diane has worked at Carers Trust Tyne & Wear since 2008, when she joined as a Benefits Advisor. She then worked as the Short Breaks Co-ordinator before becoming Community Team Manager. She's been Operations Manager since 2017, responsible for all services that the organisation delivers. She ensures that services run smoothly on a day-to-day basis as well as working closely within the Senior Management Team to strategically grow and promote services. She is a Registered Manager for our Care Service and ensures the organisation remains Care Quality Commission compliant at all times.