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  1. Who we are
  2. Meet our team

Meet our team

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Pauline Steele

CEO, Carers Trust Tyne and Wear

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Pauline became our Chief Executive in January 2011. She has overall responsibility for the running of the charity and works closely with the Senior Management Team to achieve our objectives and maintain excellent service delivery to our carers.

Pauline has been a carer herself and understands fully the impact this can have on daily life. She is passionate about the work of the organisation and making lives better for carers and their families.

Published: 18th September, 2019

Updated: 11th December, 2019

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Diane Sandford

Operations Manager

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Diane has worked at Carers Trust Tyne & Wear since 2008, when she joined as a Benefits Advisor. She then worked as the Short Breaks Co-ordinator before becoming Community Team Manager. She's been Operations Manager since 2017, responsible for all services that the organisation delivers. She ensures that services run smoothly on a day-to-day basis as well as working closely within the Senior Management Team to strategically grow and promote services. She is a Registered Manager for our Care Service and ensures the organisation remains Care Quality Commission compliant at all times.  

Published: 18th September, 2019

Updated: 11th December, 2019

Author: Anthony Lea

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Gillian Fake

Central Administration Manager

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Gillian has spent 25 years working in voluntary sector and is responsible for the delivery and management of the charity’s financial and human resource functions. Gillian leads the Finance Sub-committee and is Company Secretary, responsible for ensuring financial compliance with Companies House, the Charity Commission and HMRC.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Anthony Lea

Business Development Manager

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Ant is the Business Development Manager. His role is to develop new ways of bringing money and resources into the organisation. This can involve fundraising, grant applications and new contracts, as well as developing working partnerships that improve how we deliver services.

Published: 18th September, 2019

Updated: 11th December, 2019

Author: Anthony Lea

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Angela Codling

Care Coordinator

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Angela is one of our two Care Co-ordinators and has many years of experience as a Carer Support Worker herself. Along with Ken, she’s responsible for ensuring that replacement care services are provided to around 150 Gateshead families. She co-ordinates our team of Carer Support Workers, matching their availability to service schedules and ensuring that appointments are covered during staff sickness or holiday.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Ken Routledge

Care Coordinator

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Ken is one of our two Care Co-ordinators and an experienced Carer Support Worker. Along with Angela, Ken organises replacement care services for around 150 Gateshead families and co-ordinates our team of Carer Support Workers, matching their availability to service schedules and ensuring that appointments are covered during staff sickness or holiday.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Our Team of Carer Support Workers

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Our Carer Support Workers are based locally and many have experience of being a carer themselves. They step into the shoes of the carer for a while and take over their role. They provide a practical, personal and specialised service and can carry out any care task that enables the carer to have a break. This can happen in the home but you might see our team out in the community too.

Published: 8th October, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Jill Stevens

Young Carer Service Lead

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Jill is the Young Carer Service Lead. She manages the Young Carers Team, monitors the budgets and writes grant reports and evaluations. She also plans all the activities and develops partnerships within the North East area.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Maureen Kew

Young Carer Service Assessor

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Maureen has been our Young Carers Assessor for over 13 years. She is the first point of contact when we receive a new referral to our service and is the person that will visit young carers at home to carry out an assessment and identify their caring responsibilities. Once young carers have completed their assessment, they will then become registered with our service. Maureen also carries out reassessments, to make sure we know of any changes in young carers' circumstances and caring responsibilities.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Karen Miller

Young Carer Support Worker

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Karen works in the Young Carers Team. Her main role is providing one-to-one emotional support to young carers of all ages. She also have responsibility for providing our youngest group of young carers with a welcome pack and regular updates until they reach 8 and are able to join the larger group activities.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Andrea Overton

Young Carer Support Worker

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Andrea works in the Young Carer team and her role involves liaising with schools. She co-ordinates and delivers lunchtime drop-ins at secondary schools, where young carers can pop along for a chat and a catch-up. She also provides young carers with 1:1 emotional support and enjoys getting involved in social activities with young carers of all ages.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Christine Tindale

Young Carer Support Worker

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Christine is a Young Carer Support Worker but does a bit of everything in the Young Carer Service. She helps out on school drop-ins, makes contact with new young carers, pulls together much of the admin that's needed to make an activity happen and is out most Saturdays on young carer social activities. If it's a sports or outdoor activity, you'll probably see Christine.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Sam Allport

Young Carer Activity Worker

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Sam is a Young Carer Activity Worker. He carries out different activities with children and young people and tries to bring some fun into their lives away from their busy schedules. He's there for advice on personal issues and helps to build positive relationships between young carers and the service.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Lynda Bilclough

Young Carer Activity Worker

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Lynda is one of our Young Carer Activity Workers and helps to deliver our weekend and holiday social activities for children and young people. 

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Karina Sikorska

Central Service Administrator

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Karina is a Central Service Administrator and provides support to the Care Service team. She maintains their internal database and archive system, ensuring that data and documents are stored in a logical manner and easily retrieved when required. Karina has many years of experience working in an office environment, where she developed skills in customer service, workload management and an ability to work under pressure and to tight deadlines. 

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Janet Thompson

Central Service Administrator

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Janet is one of our Central Service Administrators. She can often be found sorting out our petty cash and supporting the Young Carer Service.

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Daniel Rutherford

Volunteer

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Daniel began volunteering with us this year. He has a particular interest in IT and has been an incredible support in helping us to set up our website. 

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Glennis Young

Volunteer

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Glennis has volunteered with us for seven years, supporting our business functions by helping with bookkeeping, administration and reception duties. Her expertise and general good cheer has been absolutely indispensable! 

Published: 19th September, 2019

Updated: 11th December, 2019

Author: Daniel Rutherford

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Showing 10 of 18

Latest

  • The Importance Of Taking Time Out For Yourself

    The Importance Of Taking Time Out For Yourself

    Guest blogger Lily Harris explains how burnout is a very real problem. It's not always easy to recognise when you’re heading towards burnout but there are steps you can take to prevent or alleviate it.

  • It's Beginning to Look a Lot Like Christmas for the Young Carer Service

    It's Beginning to Look a Lot Like Christmas for the Young Carer Service

    It's a most magical time of the year! Santa's little helpers, aka the Young Carer Service, have been busy sending Christmas packs to nearly 400 children and young people.

  • Seasonal Mindfulness: Turning Your Living Space Into a Sanctuary

    Seasonal Mindfulness: Turning Your Living Space Into a Sanctuary

    Guest blogger Lily Harris shares some tips and tricks for making your home more cosy and comforting over the winter months.

  • Why Self-Care Is The Best Christmas Gift

    Why Self-Care Is The Best Christmas Gift

    Buying gifts is a great way to show your loved ones how much they are appreciated at Christmas. Guest blogger Lily Harris explains why it's important for carers to show themselves some appreciation too, with a little bit of self-care.

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  • Chris Ramsey Gets Crafty with Young Carers for Children in Need

    Chris Ramsey Gets Crafty with Young Carers for Children in Need

    Comedian Chris Ramsey entertained a slightly different crowd when he met some of our young carers for an online craft activity.

  • Covid-19 (coronavirus) update

    Covid-19 (coronavirus) update

    Covid-19 is affecting charities all over the UK. We're responding to Government, NHS and Carers Trust advice whilst trying to deliver services as best as we can. As advice changes, we'll need to change too. We'll do our best to keep everyone up to date with what's happening.

  • Coronavirus (Covid-19) - Keeping active and protecting your mental wellbeing

    Coronavirus (Covid-19) - Keeping active and protecting your mental wellbeing

    These tips are designed to help both you and those you care for look after yourselves and protect your mental wellbeing.

  • Coronavirus (Covid-19) Guidance

    Coronavirus (Covid-19) Guidance

    It's important to know what support is available to you as a carer and those you look after.

  • Fitness Blast

    This video is about 15 minutes long and consists of five sections of one minute. Each section has a one-minute blast of cardio, arms, legs and abs. You can choose to do as many of the five sections as you want. For the one-minute blast of cardio, set the pace as fast or slow as you like

  • Fitness Blast

    This video is about 15 minutes long and consists of three sections of five minutes. Each section has a blast of cardio, arms, legs and abs

  • Meditation and Self Belief

    A way to relax, be calm and promote self belief. All you need is a quiet, peaceful, warm place to just let your mind wander for a while

  • Fitness Fix 10 Minute Workout

    A very easy to follow, 10 minute routine that includes all the body and gives you a quick fitness fix. All you need is some space to move around.

  • Yoga and Stretch with Christine

    A routine that stretches and relaxes the whole body. We work our way around the body stretching and moving. This helps to keep our bodies flexible while working on our balance.

  • 15 Minute Fitness Blast

    This routine is about 15 minutes long. It consists of three sections of five minutes. Each section has a one-minute blast of cardio, arms, legs and abs. You can do one, two or all three sections. For the one-minute blast of cardio, you set the pace. Go as fast or slow as you want

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Registered office: The Old School, Smailes Lane, Highfield, Rowlands Gill NE39 2DB

Tel: 01207 549780
Email: [email protected]

Gateshead Crossroads Caring for Carers Charity No.1059917 (England and Wales)
Registered as a company limited by guarantee in England and Wales No.3245594

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